Viewing browser console log on BlastIQ Mobile

When investigating an error that has occured in BlastIQ Mobile (usually when the app displays the message "An error has occured"), a support engineer may ask for the error details from the browser console. Follow these instructions to view the browser console on a Panasonic Toughpad (most devices will be similar).

1. Press the Windows hardware button which will allow you to view the TaskbarInkedIMG_0340_LI.jpg

2. Press the Keyboard button in the quick launch section of the Taskbar

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3. Press anywhere on BlastIQ Mobile to close the start menu and give BlastIQ Mobile window focus

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4. Change the keyboard settings to show the full keyboard layout

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5. Press the Fn button to show the Function Keys

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6. Press the F12 key and the Chrome Console will appear.

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7. Any errors will appear highlighted in Red. Expand the full text of any errors using the '>' symbol and photograph the screen or copy the text and send to BlastIQ Support

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